kebayaPrivacy Policy

This page describes what we collect when you use kebaya and how we keep that data protected. We at kebaya understand that your privacy is important. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our games, you share personal information with us. We take that responsibility seriously.

Our kebaya platform processes your data to verify your identity, process deposits and withdrawals, prevent fraud, and comply with Indonesian financial regulations. We do not sell your information to third parties for marketing. We use your data only for account management, payment processing, legal compliance, and platform security.

This privacy policy applies to all users of kebaya in supported jurisdictions. By creating a kebaya account, you consent to the data practices outlined below. If you have questions about how we handle your information, contact our support team.

What data we collect on kebaya

When you create a kebaya account, we collect your email address, password, full name, date of birth, phone number, and residential address. This information is required to verify your identity and comply with Know Your Customer (KYC) regulations under Indonesian law.

When you deposit on kebaya, we collect transaction data: the amount, date, time, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details), and transaction status. When you play games on our kebaya platform, we record your activity: which games you access, your stakes, your account balance changes, and the results of your plays. We also collect technical data: your IP address, device type, operating system, browser type, and mobile device identifiers. This technical information helps us detect fraud, optimize our kebaya platform, and ensure security.

How we use your data on kebaya

We at kebaya use your personal information to: verify your identity and comply with KYC requirements; process deposits and withdrawals; manage your account; detect and prevent fraud; respond to support requests; send account notifications; and comply with legal obligations. We do not use your data for marketing emails or targeted advertising unless you opt in.

Our kebaya team uses your gaming data solely to track your account activity, ensure fair play, and identify suspicious patterns. We analyze transaction data to optimize our payment processing and reduce processing times for deposits via mobile banking, local payment, online payment, and bank transfers. We use technical data to improve platform security and diagnose technical issues affecting your kebaya experience.

Who we share your data with

We share your information with payment processors who handle e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers. These processors see your transaction details and account information necessary to complete your deposits and withdrawals. We do not control their privacy practices, but we require them to protect your data by contract.

We share data with financial institutions and regulatory authorities when required by law. If we detect money-laundering, fraud, or other illegal activity on kebaya, we report it to relevant authorities as mandated by Indonesian financial regulations. We may also share limited data with third-party service providers who help us operate our kebaya platform—such as cloud hosting providers, data analytics firms, and customer support vendors—but only under strict confidentiality agreements.

How we protect your data on kebaya

Our kebaya platform uses industry-standard encryption (TLS/SSL) to protect data in transit. Your password is hashed and salted, never stored in plain text. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Access to your kebaya account is protected by your password and optional two-factor authentication. We recommend using a strong, unique password and enabling two-factor authentication in your Account Settings. We store your data on secure servers; we do not sell or lease your information. If we detect a security breach affecting kebaya accounts, we notify affected users promptly and provide guidance on protecting their information.

We at kebaya protect your personal information through encryption, access controls, and strict policies—your data security is our responsibility.

How long we keep your data

We retain your personal information for as long as your kebaya account is active. After you close your account, we retain your data for a minimum of five years to comply with Indonesian financial and tax regulations. After this period, we delete your personal information unless we are required by law to retain it longer.

Transaction records, including deposits, withdrawals, and gaming activity, are retained for seven years in compliance with financial reporting requirements. If we are involved in litigation or a regulatory investigation, we retain relevant data for the duration of that process and for a period afterward as required.

Your rights on kebaya

You have the right to access your personal data on kebaya. Log into your Account Settings to view your registered information. If you believe your data is inaccurate, contact our support team to request corrections. We will update your kebaya account promptly.

You have the right to request deletion of your kebaya account and associated data, subject to legal and regulatory requirements. We must retain financial records for seven years, but we can delete other personal information after your account closure period. To request account deletion, contact our support team with your account details. We process such requests within a reasonable timeframe, typically within 30 days.

• 1
  Access your data on kebayaRight 1

  View your personal information anytime via your kebaya Account Settings

• 2
  Correct inaccuraciesRight 2

  Request updates to your kebaya account details via support

• 3
  Close your accountRight 3

  Request account deletion and data removal, subject to regulatory retention periods

• 4
  Data portabilityRight 4

  Request a copy of your kebaya data in a standard format

Cookies and tracking on kebaya

Our kebaya platform uses cookies to store your login session, remember your preferences, and analyze usage patterns. Cookies are small text files stored on your device. Essential cookies are necessary for kebaya to function—you cannot disable these. Analytics cookies help us understand how users interact with kebaya; you can disable these via your browser settings without affecting core functionality.

We do not use cookies to track you across other websites. Our kebaya cookies are domain-specific and do not follow you beyond our platform. If you clear your browser cookies, you will need to log back into kebaya. You can disable non-essential cookies in your browser settings, but doing so may limit kebaya's functionality.

Third-party payment processors and data

When you deposit via local payment, online payment, e-wallet, mobile banking, or local payment on kebaya, those e-wallet providers receive your transaction information directly. Your data is governed by their privacy policies, not ours. We recommend reviewing their privacy practices before using their services on kebaya.

Similarly, when you deposit via online payment or bank transfer through e-wallet, mobile banking, local payment, or online payment, your bank receives transaction details. We do not control how banks use this data. Our kebaya platform securely stores a record of your transaction for account reconciliation, but the banks maintain their own data independently.

International data transfers

Our kebaya servers may be located outside Indonesia. When you use kebaya, your data may be transferred to and stored on servers in other jurisdictions. We ensure these transfers comply with Indonesian data-protection law and are protected by encryption and contractual safeguards.

By using kebaya, you consent to your data being transferred and processed outside your country of residence. If you do not consent to such transfers, you should not use our platform.

Contacting us about privacy

If you have questions about our kebaya privacy practices, wish to exercise your data rights, or believe we have misused your information, contact our support team. We respond to privacy inquiries within 30 days. You can also reach out if you have concerns about our data handling during deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers.

Our support team is available in English and local languages. You can contact us via email, live chat on kebaya, or through our contact form on the support page. For formal privacy complaints, you may also contact the relevant data-protection authority in your jurisdiction.

Changes to this privacy policy

We at kebaya may update this privacy policy from time to time to reflect changes in our practices or applicable law. We notify users of material changes via email or by posting a notice on our kebaya platform. Continued use of kebaya after such changes constitutes acceptance of the updated policy.

Our services on kebaya are available only where local law permits. Users are responsible for verifying that their use complies with applicable privacy and data-protection laws in their jurisdiction. If you have concerns about our compliance, contact our support team or your local data-protection authority.